Terms of Use

1. The service

ConsentScout is a web-based tool that loads URLs in a headless browser and analyses cookie consent behaviour — detecting consent management platforms (CMPs), pre-consent cookie activity, Google Consent Mode configuration, IAB TCF signals, and related indicators. Results are provided as a verdict (“Pass”, “Warn”, “Fail”, or “Error”) alongside supporting evidence. The service is available on a free tier and paid subscription tiers (Starter, Pro, Agency).

2. Accounts

Free-tier scanning does not require an account. Paid plans and features such as scan history, bulk scanning, HAR exports, and PDF reports require you to create an account and provide accurate information.

You are responsible for maintaining the security of your account credentials. You must notify us promptly if you suspect unauthorised access. We may suspend or terminate your account if we believe your credentials have been compromised or if you breach these Terms.

3. Subscriptions and billing

Paid plans are billed monthly or annually in advance via Stripe. All prices shown are exclusive of VAT where applicable; VAT is added at checkout based on your billing country. Stripe generates a VAT-compliant invoice for every payment.

Upgrades take effect immediately and are charged pro-rata for the remainder of the current billing period. Cancellations take effect at the end of the current billing period; you retain full access until then. We do not issue refunds for partial periods.

Scan quotas reset on your monthly billing date. Unused scans do not roll over. Bulk scanning counts each URL in a batch as one scan against your quota.

4. Acceptable use

You may use ConsentScout to scan websites for which you have a legitimate interest — including sites you own or operate, sites belonging to your clients, or publicly accessible sites for research and audit purposes. You agree not to:

• Submit URLs en masse for the purpose of overloading or disrupting third-party servers.
• Use automated systems (scripts, bots, or APIs) in ways that circumvent rate limits or quota controls.
• Attempt to access, extract, or reverse-engineer any part of the ConsentScout platform beyond normal use.
• Resell or redistribute scan results as a competing service without our written consent.
• Use the service for any unlawful purpose or in violation of applicable laws and regulations.

We reserve the right to block individual domains or IP ranges at the request of site owners, or where we determine that scanning activity is abusive or in breach of these Terms.

5. Scan data and results

When you submit a URL, ConsentScout loads it in a headless Chromium browser operating from servers within the European Union. The browser interacts with the target site as a normal visitor would. We collect and store the resulting scan data (verdict, cookie list, network requests, HAR file where applicable, and consent signals) and associate it with your account where you are signed in.

You retain ownership of any scan results you generate. We may use anonymised, aggregated scan data (never identifying individual users or accounts) for the purpose of improving detection accuracy, producing industry research, and operating the service.

Scan records for free-tier users are not retained. Pro-tier scan history is retained for the duration of your active subscription and for 90 days after cancellation, after which it is deleted.

6. Intellectual property

All software, algorithms, trademarks, and content that make up the ConsentScout platform are the property of ConsentScout Ltd or its licensors. Nothing in these Terms grants you any rights in the platform beyond a limited, non-exclusive licence to use the service as described here.

7. No legal advice

ConsentScout provides technical analysis of observable cookie and consent behaviour. Scan results are not legal advice and do not constitute an opinion on your compliance with GDPR, the ePrivacy Directive, CCPA, or any other law or regulation. You should consult a qualified legal adviser for advice specific to your situation. A “Pass” verdict does not guarantee legal compliance, and a “Fail” verdict does not necessarily mean you are in breach of applicable law.

8. Disclaimer of warranties

The service is provided “as is” and “as available” without warranties of any kind, express or implied. We make no guarantee that scan results will be accurate, complete, or current. Detection coverage varies by CMP, website technology, and bot-protection configuration. We do not warrant that the service will be uninterrupted, error-free, or free from security vulnerabilities.

9. Limitation of liability

To the fullest extent permitted by law, ConsentScout Ltd shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the service, including but not limited to loss of revenue, loss of data, regulatory penalties, or reputational harm.

Our total liability to you for any claim arising out of these Terms or your use of the service shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) £100.

10. Termination

You may close your account at any time from your account settings. We may suspend or terminate your access immediately if you breach these Terms, if we are required to do so by law, or if we cease operating the service. On termination, your right to use ConsentScout ends and we will delete your account data in accordance with section 5 above.

11. Changes to these Terms

We may update these Terms from time to time. For material changes we will notify you by email (if you have an account) and will update the “Last updated” date at the top of this page. Continued use of the service after the effective date of any changes constitutes acceptance of the revised Terms.

12. Governing law

These Terms are governed by the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have questions about these Terms or wish to report a concern, please contact us.